This refers to the contact point for customers seeking assistance or information regarding telecommunications services offered by Shenandoah Telecommunications Company (Shentel). These services encompass internet connectivity and voice communication solutions. For example, individuals experiencing service disruptions, requiring billing clarification, or interested in subscribing to new plans would utilize this point of contact.
Accessing this resource is crucial for efficient customer service and technical support. It enables timely resolution of issues, facilitates account management, and provides a direct channel for sales inquiries. The existence of a readily available means of communication is fundamental to maintaining customer satisfaction and ensuring the smooth operation of provided services.